How long does it take to finish an eCommerce site?
This depends on your requirements regarding the website’s overall size, design and functionality. On average, we aim for a 2 – 4 week turnaround. Of course, a full eCommerce site with numerous products will take longer to develop. But one thing’s for sure; we will always endeavour to complete all website development and design projects at the highest quality.
Which eCommerce platform brand will be used to build my eCommerce site?
Rest assured that we have compared some of the renowned eCommerce platforms out there, so you don’t have to. Our experts believe that WooCommerce – an e-commerce plugin for WordPress, will be most effective for your online business.
How many product or service pages can the eCommerce platform support?
Your eCommerce platform has the capability to support unlimited products or services, transforming your SME or big-scale business into an online shopping mall. On a side note, our team will help to upload only 30 of your products or services. As for the rest and upcoming, we will provide training for your team so they can upload more in the future.
Do you provide domain, hosting or company email?
Yes, we do. When it comes to the perfect domain that plays a vital role in ranking and conversion, we will advise accordingly based on your website’s size and overall functionality.
Are there any hidden or additional fees I should know before and after order placement?
No, there are never any hidden or additional fees, as transparency remains one of the core values we share as a team. So all and all, you pay only what is mentioned in the quotation.
Can I still work with you if I'm outside Kuala Lumpur or Selangor?
Yes, definitely! Though our main office is located in one state, our services and capabilities span across the nation and transcend borders.
Are there any after-sales support from your side?
Yes. We will keep in touch even after your new website is live, providing you with the after-sale support needed, i.e. minor changes on particular web pages without charge.
Can I learn how to update the website myself in the future?
Absolutely. We are happy to provide a handover to your team as well if needed. And, of course, you and your team will fully access the website once it is completed or live for the public’s eyes.
Is it possible to undergo some maintenance on my website after launch?
Yes. We are readily available to offer ongoing website maintenance and support.
Who's in charge of the written content of my website?
Well, as cliché as it sounds, you know your business best! Thus, you will be involved in providing the content for us. However, we do provide copywriting services at an additional cost if you really need help with the content.
Can I have a website that supports multiple languages?
Certainly! Our website development service comes with a multi-language solution. Nonetheless, each additional language plug-in comes with an additional price of RM500 and another RM150 for the yearly renewal. However, the total rate does not include translation or content writing services from our side.
What is the payment structure?
The website development project will kick start once we receive the 50% of the deposit payment. Remaining payment will be made once your website is completed.
Do you source all the photos and media for my website?
Yes. Our team will help you source royalty-free yet high-quality stock photos. Moreover, custom photography and videography are available with additional charges at a reasonable price.
What should I provide for the website development and design?
Fret not! We will provide you with a checklist so you can prepare everything with peace of mind whilst ticking off our list. As a whole, we need:
- Company’s logo
- Company’s colour scheme
- Website content
- Products, services, workplace, or other related photos
- Video content, if any
- Contact info, social media links
How can I know more about your services and kickstart a dream website?
You can reach out to us via contact form
or give us a call at 012-918 2591
. Our friendly team will guide you every step of the way and provide you with a FREE quote today! We look forward to hearing from you soon!